12/20/2023 0 Comments Legacybox value![]() ![]() The only foreign format we cannot currently convert are PAL and SECAM Betamax tapes. VHS, VHS-C, S-VHS, S-VHS-C, Betamax, Hi8, Digital8, Video8, MiniDV, HD MiniDV, and MicroMVĪ note on foreign tapes: We can convert most PAL and SECAM consumer format tapes. ![]() Here's a full list of formats we can digitize: Additionally, we convert almost all consumer formats of videotapes, photos, film reels, and audio. I am now digitizing every tape I paid them to do with better results at about 10% of the cost.Īll Video and Film Transfers are done so at 480P. The digitization is also incomplete on some tapes, if there was a gap or pause in recording they assumed the tape was done vs. I understand about policy and all that stuff, but being charged fully isn't a good practice since clearly they didn't invest the time to do the conversion. I didn't know what was on the tapes which I recorded in the 90s but apparently someone had recorded some of the Playboy Channel so that was the problem. They didn't digitize some tapes at all because of adult themed content, but I was fully charged with the offer of a credit toward my next order - I won't have a next order because my tapes are done. The quality of some files was really poor, LegacyBox said that's because the tape has degraded - but I recently found my old VCR and bought a cheap conversion kit and the quality of the video is fine. I had several VHS tapes converted by LegacyBox - the process takes longer than expected, and the ability to track progress is very limited. Such a great story of a once good idea / company that has devolved into a horrible one. I of course sent more than one inquiry on all of the above and have heard nothing back. And, they refused to scan others because I kept them in a paper envelope instead of putting them in a plastic bag. I finally got my order and multiple slides were scanned diagonally and their quality control did not catch it. "Your order has been checked in." Just to name a few. "Your order is in line to be processed" "Heads up on your order". "Your memories were delivered to our secure facility". I received maybe 10 worthless emails from them on stages of their process, basically fake progress reviews to make me think they are doing something when in fact they are doing nothing. I would NEVER trust them to handle your memories. Something has happened with the company such that now it is a horrible experience, poor quality and zero customer support. I have used LegacyBox before and was happy. ![]()
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